FAQS

Welcome Video
Welcome to Customer Engine Customer Support/Help
Tue, Feb 23, 2021 at 7:43 AM
Agency Dashboard
Agency Dashboard How to set up your account Twilio configuration Where to upload your logo Powered by to where you want Customer Engine to go to How...
Tue, Feb 23, 2021 at 9:06 AM
How to Setup White Label
Go to settings Go to DNS settings in your domain register Click add then choose A record  Host "SMS" Copy your subdomain value from CE ente...
Tue, Feb 23, 2021 at 9:13 AM
How to Install a Widget on Your Website
Navigate to the business you want to install the widget Go to campaign for that business Click on the blue icon click on copy code Go to the dashboard...
Tue, Feb 23, 2021 at 9:39 AM
How To Create a New Business
Click New Business in right-hand corner Phone number put in the Business Phone number where they get phone calls Click Create Click on the blue button...
Tue, Feb 23, 2021 at 10:06 AM
How to Create a Coupon
Go to campaigns in the business Create new campaign Name Campaign, keyword next Set up Message and reverse auto responder Upload Hero message in coup...
Tue, Feb 23, 2021 at 10:13 AM
Overview of Campaigns
Shows how your keywords are performing
Tue, Feb 23, 2021 at 10:15 AM
How to View and Manage Contacts
Different ways to sort the amount spent Different ways to sort the optin date Adding a new Contact  Show information that has happened for each indivi...
Tue, Feb 23, 2021 at 10:20 AM
How to Setup Twilio
How to sign up for Twilio How to verify your account How to enable billing make sure you have a paid account How to get your SID and Token 
Wed, Feb 24, 2021 at 10:41 AM