FAQS

Welcome Video
Welcome to Customer Engine Customer Support/Help
Tue, Feb 23, 2021 at 7:43 AM
Agency Dashboard Overview
Walkthrough of Menu Options How to Update Setting Where to Insert a Custom URL How to Update Agency Logo How to use "Powered By" Feat...
Thu, Mar 18, 2021 at 12:20 PM
How to Setup White Label
Go to settings Go to DNS settings in your domain register Click add then choose A record  Host "SMS" Copy your subdomain value from CE ente...
Tue, Feb 23, 2021 at 9:13 AM
How to Install a Widget on Your Website
Navigate to the business you want to install the widget Go to campaign for that business Click on the blue icon click on copy code Go to the dashboard...
Tue, Feb 23, 2021 at 9:39 AM
How To Create a New Business
Click New Business in right-hand corner Phone number put in the Business Phone number where they get phone calls Click Create Click on the blue button...
Tue, Feb 23, 2021 at 10:06 AM
Overview of Campaigns
Menu Overview How to Create a New Contact Ways to Sort Your Contacts How to Edit or Delete Contacts
Mon, Apr 5, 2021 at 10:40 AM
How to View and Manage Contacts
Different ways to sort the amount spent Different ways to sort the optin date Adding a new Contact  Show information that has happened for each indivi...
Mon, Apr 5, 2021 at 10:37 AM
How to Setup Twilio
How to sign up for Twilio How to verify your account How to enable billing make sure you have a paid account How to get your SID and Token 
Wed, Feb 24, 2021 at 10:41 AM
Onboarding for New Engineers
CLICK HERE for a Step by Step Setup of Twilio
Tue, Jun 22, 2021 at 10:28 AM
Onboarding - Dashboard Overview
Fri, Mar 5, 2021 at 8:31 AM